We integrate and embed into your day to day, like a chameleon!
Choosing Veya Tech means gaining a true IT partner that embeds itself within your organization rather than operating as an external vendor. From day one, our friendly, expert team work side by side with your business, learning your processes and goals so that every solution we deliver aligns seamlessly with your business strategy.
But we don’t stop at fixing problems. Veya Tech takes a proactive stance towards IT. We continuously monitoring your infrastructure, performing regular health checks, and applying strategic improvements long before issues have a chance to impact your operations.
Through ongoing maintenance, security patching, and performance tuning, we keep your systems running smoothly and securely. With Veya Tech as not just your IT Managed Service Provider, but as an extension of your team, you’ll be able to have the peace of mind and the confidence knowing that your IT environment is always moving forward and your data is secure.
1 | Remote IT Support
Experience hassle-free, fully managed remote IT Support services. Simply submit a ticket and we'll handle the rest!
2 | Patch Management
Automatic software and operating system updates, ensuring we provide proactivity to vulnerabilities and bugs.
3 | System Monitoring
Proactive system monitoring and issue remediation across cloud and on-premise infrastructure.
4 | Annual Audits
We audit your systems and network on an annual basis and compare to the best in class solutions available, ensuring you're always kept up to speed.
5 | Vendor Management
End to end vendor management, we'll look after all existing and new relationships ensuring you get the best possible service (and price) across the board.
6 | On-site support
Some issues require hands-on assistance, that's why we include speedy on-site visits as part of our service.
How do you access our computers remotely to resolve issues?
veya has best-in-class remote support tools to allow us the ability to control your device. We require authorisation for each connection and cannot access your screen without consent.
How intrusive are the proactive updates?
We know how annoying pop-ups can be! We display updates in a non-intrusive manner, allowing you to carry on with your workday without compromising your security.
Do you proactively monitor our systems?
Absolutely! We believe being proactive is key to an everlasting relationship with our clients. From day 1 we configure monitoring alerts straight to our helpdesk system.
How do the annual audits work?
We take a full inventory of the current systems and investigate options that are relevant for your business systems and operations. We don’t just provide a report, we have meetings with key members of your business to improve performance and automate processes.
What types of vendors do you manage?
Everything! We are able to take full control over your entire technology infrastructure, including existing relationships. We’ll be your one point of contact for all things technical. Want us to join a demo call for new tech you’re interested in? No problem, we’ll be there! All included as part of our managed service offering.
Is there a limit to your on-site visits?
Our on-site visits are part of our IT Support package. We do not charge additional costs for on-site visits, no matter how many are required. Sometimes IT needs some hands-on assistance and since we are managing your technology, why would we charge extra? It’s our responsibility!
Bridge House, 181 Queen Victoria St, London EC4V 4EG